For vacation rental and short-term rental managers
The Vacation Rental CRM for Property Managers
Your PMS runs the bookings. Zoye runs the business behind them: the homeowners you are working to sign, the enquiries that need chasing, and the contracts, tasks and invoices that keep it all moving. Tell it what you need on WhatsApp and it does the work.
- Works alongside Guesty, Hostaway, Lodgify or OwnerRez
- One price for the whole team, no per-seat fees
- Set up in under 10 minutes
Your PMS Is Not a CRM
Property management systems are built around reservations. Everything that happens before a booking exists, and everything that happens off the calendar, still lives in your head, your inbox and a spreadsheet.
What your PMS handles
- Calendars, availability and channel sync across Airbnb, Booking.com and Vrbo
- Reservations, payments and guest messaging for confirmed stays
- Rates, minimum stays and dynamic pricing
- Your direct booking site and booking engine
- Check-in details, door codes and stay logistics
What Zoye handles
- The homeowner pipeline: every owner you are pitching, at the stage they are really in
- Enquiries from Instagram, WhatsApp, ads and referrals, captured and followed up
- Management agreements, owner documents and signed contracts in one place
- Cleaner, maintenance and staff tasks, assigned and chased automatically
- Owner invoices, expenses and the numbers you report at the end of the month
Zoye sits next to your property management system. It does not replace it, and it is not trying to.
Sound Familiar?
You met three homeowners at a viewing two months ago and never followed up. One of them signed with the manager down the road.
An enquiry landed in Instagram at 11pm, you answered at noon the next day, and the guest had already booked somewhere else.
Your management agreements live in a mix of email threads, a shared drive and one folder on somebody's laptop.
Cleaning rotas, owner statements and invoices are five spreadsheets that only you know how to open.
None of that is a booking problem. It is a business problem, and it is the one nobody sold you software for.
Everything Behind the Bookings, in One Place
Zoye covers the half of a rental management business your PMS was never built for, and the AI assistant does most of the typing.
Homeowner Pipeline
Every property owner you are pitching sits in a visual pipeline with the stage, the property, the expected revenue and the next step. Growing your portfolio stops being guesswork.
Enquiries From Every Channel
Instagram messages, WhatsApp chats, website forms, ad clicks and referrals all land as leads with the source attached, so you can see which channel actually pays.
Follow-Up That Actually Happens
Zoye chases the owner who went quiet and the guest who never replied, on WhatsApp, at the moment you set, without you having to remember.
Contracts and Owner Documents
Management agreements, IDs, insurance papers and property photos live on the owner record instead of an email thread. Ask for any of them and Zoye finds it.
Cleaners, Turnovers and Staff
Turn a turnover into a task, assign it, and let Zoye chase it. Your team sees what is due today without paying for another subscription.
Owner Invoices and Money
Invoice owners, log expenses per property and see what came in this month. Ask for the numbers and you get them in the chat.
Run It From WhatsApp
Most rental managers are on site, not at a desk. Send Zoye a message and the work is done before you get back to the car.
The same assistant works in the app, on WhatsApp and in Slack. It performs the action and shows you exactly what changed, and it never confirms something it did not do.
Zoyeonline- Add the owner I met at the marina viewing, 2 apartments, follow up Thursday09:41
- Which homeowner leads have gone quiet for more than 10 days?09:42
- Send this month's invoices to all owners and tell me who has not paid09:43
- Create the cleaning tasks for Friday checkouts and assign them to Maya09:44
- Done. Added Daniel Levi with 2 units and set the follow-up for Thursday. 4 owner leads have been quiet for over 10 days. Want me to message them now?09:45
Message
Built for Small Rental Businesses, Not Hotel Chains
Management companies
5 to 40 properties, managing homes for other owners, growing by signing new inventory.
Co-hosts and small teams
You run other people's listings and need the owner relationship under control, not just the calendar.
Villa, cabin and boutique brands
High-value stays where every enquiry deserves a real follow-up and the brand is the product.
Owners with several units
You self-manage a handful of properties and the admin has quietly turned into a second job.
What Zoye Does Not Do
We would rather tell you here than in the demo.
- No channel manager and no sync with Airbnb, Booking.com or Vrbo
- No availability calendar, nightly rates or booking engine
- No guest messaging inside the OTA inbox
- No owner statements with trust accounting
Keep your PMS for all of that. Zoye takes the owner side, the follow-up and the back office.
What This Normally Costs
Dedicated homeowner-acquisition CRMs in the vacation rental space typically start around $399 per month plus a setup fee, and the larger hospitality CRM platforms run into four figures. Zoye is priced for a business with 5 to 40 doors.
- One price for the whole team, never per seat
- Every plan includes the AI assistant, WhatsApp and Slack
- Import your existing lists from a spreadsheet or another tool in a few clicks
Stop Losing Homeowners to the Follow-Up You Never Sent
Put every owner, enquiry, contract and invoice in one place, and let Zoye do the chasing while you run the properties.
From Our Blog
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