Zoye is not a chatbot bolted onto WhatsApp. It is a full CRM that lives there, so every message reads and writes the real record: leads get answered, qualified, followed up and closed without anyone typing a thing.
Switch them on in a click, or just ask Zoye to set them up. Every one ships off by default and asks for your confirmation before it ever sends.
The moment a lead lands in your CRM, from an ad, a form, your website, the API or the assistant itself, Zoye messages them on WhatsApp.
A short question funnel that runs the conversation for you and writes every answer straight onto the lead's record, so a qualified lead is already filled in when you open it.
Build a segment from anything in your CRM - stage, source, tags, deal value, last contact - and it stays live as your records change.
Send one approved message to a whole audience at the time you choose, personalized per recipient and paced so your number stays healthy.
Write your message in plain language. Zoye categorizes it, submits it to Meta for approval and tracks the status for you, so you never touch a template console.
Put a WhatsApp button on your site. Anyone who taps it becomes a tracked lead, gets a welcome, and can sign in with a one-time link. No form to fill.
One Facebook login connects your Page for lead ads and for comment automation, and Instagram rides on the same connection. Zoye is an approved Meta app, so everything here runs on the official APIs.
Someone submits your Instant Form on Facebook or Instagram and the lead is in your workspace seconds later, tagged with its source and ready for the auto-message. You choose which workspace each Page sends its leads to, so nothing lands in the wrong place.
When someone comments on a Facebook or Instagram post, Zoye replies to the comment in public, sends that person a private DM, saves them as a contact and creates your follow-up task. The classic "comment INFO and I will send you the details" campaign, running by itself.
A Meta lead is a normal Zoye lead, so everything else on this page applies to it: the instant WhatsApp welcome, the qualifying bot, audiences and broadcasts. One funnel from the ad to the sale, instead of four disconnected tools.
Setup is a guided four-step flow inside the app: connect your Page, choose where the leads go, build the auto-DM, and test it live with a real comment. Or just ask Zoye to do all four with you.
One brain, every channel. The assistant on WhatsApp is the same assistant as in the app, with the same tools and the same permissions. Nothing is second-class about your phone.
"Add Dana as a lead, follow up Thursday, send her the pricing doc." Done, in your CRM, from one message.
Zoye transcribes it and acts on it. Perfect between meetings, in the car, or on site.
A PDF quote, a business-card photo, a spreadsheet: Zoye extracts the data and files it on the right record.
Contacts, deals, tasks, calendar, documents, budget and reports. Anything you can do in the app, you can do from the chat.
Slack works the same way, Claude connects straight to your workspace over MCP, and every new channel inherits the full toolset on day one.
No agency, no integration project, no developer.
Connect your WhatsApp Business account through the official Meta Cloud API. Zoye walks you through it inside the app.
Turn on the ones you want, or tell the assistant what you are trying to achieve and let it configure them with you.
Write your messages in plain words. Zoye submits them for approval and tells you the moment they go live.
Replies, qualification answers and new contacts flow into your CRM in real time, ready to work.
A banned WhatsApp number ends the channel overnight. Zoye takes the conservative path every time, and hides the machinery from you.
Meta's WhatsApp Business Platform, never an unofficial web-session gateway that puts your number at risk.
Every automation stays off until you confirm you have permission to message that audience, one confirmation per automation.
First contact, and anything past the 24-hour window, uses a Meta-approved template automatically.
Every outbound message carries a way out, and STOP is honored instantly across your whole workspace.
One message per person, sends spread out, new numbers warmed up, so your quality rating stays green.
Contacts you imported from a spreadsheet are never auto-messaged. Cold lists are the fastest route to a ban.
Zoye also refuses to guess: the assistant can never mark consent on your behalf, and enabling any automation takes a human click.
Broadcast tools bolt a chat panel onto WhatsApp. Zoye is the system of record, so the conversation and the customer are the same thing.
| What matters | Standalone WhatsApp tools | Zoye |
|---|---|---|
| Where the data lives | A separate contact list you sync by hand | Your CRM - the chat writes to the real record |
| Lead qualification | A scripted bot that dumps a transcript | Answers saved into the right fields, ready to filter |
| Follow-up | You remember, or you do not | Tasks, reminders and deals created from the chat |
| Beyond messaging | Messaging, and nothing else | Deals, tasks, calendar, documents, invoices, reports |
| Who operates it | Someone has to sit in the inbox | An AI operator that acts, and asks before anything risky |
| Other channels | WhatsApp in a silo | The same assistant in-app, on WhatsApp, in Slack and in Claude |
Everything worth knowing before you connect your number.