Zoye LogoZoye Logo
All FeaturesWorkflow AutomationsAI NotetakerAgent on WhatsAppWhatsApp AutomationsFacebook & InstagramChats InboxTeam WhatsAppBookings & Packages
Small BusinessReal Estate AgentsCoaches & TherapistsTrainers & Fitness StudiosCourse Creators & EventsSalons & BarbershopsTravel Agents & ToursAgencies & Client WorkCreators & InfluencersVacation Rentals
AI Business AssistantPricingAboutDiscord

Your whole business, automated on WhatsApp

Zoye is a full CRM that works right inside WhatsApp, so every message reads and updates the real record. Leads get answered, qualified, followed up and closed without anyone typing a thing.

CRMTasksCalendarDocsNotesBudgetReportsAutomations+BookingsChatsAI Notetaker
Chat with Zoye
Book a Demo
TrustScore 4.4 out of 512 reviews on Trustpilot

Just ask Zoye

Send every new lead a WhatsApp welcome and qualify them with 3 questions

Z

On it. I'll take care of it and let you know.

Type it or say it out loud. No menus to learn first.

Seconds
From new lead to first reply
24/7
Qualifying while you sleep
Official
Official WhatsApp Business Platform
On autopilot
WhatsApp automations that keep working
StartupBase Daily Winner - GoldStartupBase Weekly Winner - Gold
AES-256 EncryptionMeta Tech ProviderMeta Tech ProviderNVIDIA Inception ProgramNVIDIA Inception Program

WhatsApp automations on autopilot

Switch them on in a click, or just ask Zoye to set them up. Every one starts switched off and asks you to confirm before it sends anything.

New-lead auto-message

The moment a lead lands in your CRM, from an ad, a form, your website, the API or the assistant itself, Zoye messages them on WhatsApp.

  • Per-source switches: ads, forms, website, API, manual
  • Personalized with the lead's name and your business
  • Never messages the same person twice

Lead qualification bot

A few quick questions that run the conversation for you and save every answer on the lead's record, so a qualified lead is already filled in when you open it.

  • Your questions, your order, your wording
  • Answers saved into the right CRM fields
  • Hands over to you or the AI at any point

Smart audiences

Build an audience from anything in your CRM - stage, source, tags, deal value, last contact - and it stays current as your records change.

  • Filter on any field, custom fields included
  • Updates automatically as leads move through stages
  • Reusable across broadcasts and reports

Scheduled broadcasts

Send one message to a whole audience at the time you choose, personalized for each person and spaced out so your number stays in good standing.

  • Schedule ahead or send right now
  • Personalized for each person, not one blunt blast
  • Delivery and reply tracking per contact

Get paid in the chat

Leads pay straight into your own account from the WhatsApp chat, by Stripe or, in Israel, by Grow.

MoreLess

Zoye confirms the payment and moves the lead to the right stage automatically.

  • Payment link sent in the chat
  • Money goes to your account, not ours
  • Paid leads move stage automatically

Click-to-chat capture

Put a WhatsApp button on your site.

MoreLess

Anyone who taps it becomes a tracked lead, gets a welcome, and can sign in with a one-time link. No form to fill.

  • Every website click tracked to its lead
  • Unknown senders welcomed automatically
  • Their number linked to their account for you
Facebook & Instagram

The same engine now runs your Facebook and Instagram ads and comments

One Facebook login connects your Page for lead ads and for comment automation, and Instagram comes with the same connection. Zoye is an approved Meta app, so everything here runs on the official APIs.

Lead ads, captured live

Someone submits your Instant Form on Facebook or Instagram and the lead is in your workspace seconds later, tagged with its source and ready for the auto-message.

MoreLess

You choose which workspace each Page sends its leads to, so nothing lands in the wrong place.

Comment to DM, automatically

When someone comments on a Facebook or Instagram post, Zoye replies to the comment in public, sends that person a private DM, saves them as a contact and creates your follow-up task.

MoreLess

The classic "comment INFO and I will send you the details" campaign, on autopilot.

From Facebook and Instagram to WhatsApp

A lead from Facebook or Instagram is a normal Zoye lead, so everything else on this page applies to it: the instant WhatsApp welcome, the qualifying bot, audiences and broadcasts.

MoreLess

One funnel from the ad to the sale, instead of four disconnected tools.

Setup is a guided four-step flow inside the app: connect your Page, choose where the leads go, build the auto-DM, and test it live with a real comment. Or just ask Zoye to do all four with you.

Facebook & Instagram

Your AI operator, in the chat your customers already use

One assistant, every channel. The assistant on WhatsApp is the same one as in the app, with the same tools and the same permissions. Your phone gets the full version.

Type what you want

"Add Dana as a lead, follow up Thursday, send her the pricing doc." Zoye does all three, and it shows up in your CRM.

Send a voice note

Zoye transcribes it and acts on it.

MoreLess

Perfect between meetings, in the car, or on site.

Forward files and photos

A PDF quote, a business-card photo, a spreadsheet: Zoye extracts the data and files it on the right record.

Full workspace reach

Contacts, deals, tasks, calendar, documents, budget and reports.

MoreLess

Anything you can do in the app, you can do from the chat.

Slack works the same way, Claude connects straight to your workspace, and any new channel gets everything from day one.

Live in an afternoon

No agency, no integration project, no developer.

  1. 1

    Connect WhatsApp

    Connect your WhatsApp Business account through WhatsApp's official platform.

    MoreLess

    Zoye walks you through it inside the app.

  2. 2

    Pick your automations

    Turn on the ones you want, or tell the assistant what you are trying to achieve and let it set them up with you.

  3. 3

    Zoye gets your messages approved

    Write your messages the way you normally would.

    MoreLess

    Zoye submits them for approval and tells you the moment they go live.

  4. 4

    Watch the leads land

    Replies, qualification answers and new contacts flow into your CRM in real time, ready to work.

Compliant by design, not by luck

A banned WhatsApp number ends the channel overnight. Zoye takes the conservative path every time, and hides the machinery from you.

Official Cloud API

Built on WhatsApp's official business platform, never an unofficial workaround that puts your number at risk.

Consent before sending

Every automation stays off until you confirm you have permission to message that audience, one confirmation per automation.

WhatsApp's messaging rules, followed for you

First messages, and anything sent more than 24 hours after a customer's last reply, use a WhatsApp-approved message automatically.

Opt-out always on

Every outbound message carries a way out, and STOP is honored instantly across your whole workspace.

No double messages, no floods

One message per person, sends spaced out and new numbers eased in, so your number stays in good standing.

Bulk imports excluded

Contacts you imported from a spreadsheet are never auto-messaged.

MoreLess

Cold lists are the fastest route to a ban.

Zoye also refuses to guess: the assistant can never mark consent on your behalf, and enabling any automation takes a human click.

Why a WhatsApp tool is not enough

Broadcast tools bolt a chat panel onto WhatsApp. Zoye is your CRM, so every conversation is saved on the customer's record.

Standalone WhatsApp tools

Zoye

Where the data lives
Standalone WhatsApp tools: A separate contact list you sync by hand
Zoye: Your CRM - the chat writes to the real record
Lead qualification
Standalone WhatsApp tools: A scripted bot that dumps a transcript
Zoye: Answers saved into the right fields, ready to filter
Follow-up
Standalone WhatsApp tools: You remember, or you do not
Zoye: Tasks, reminders and deals created from the chat
Beyond messaging
Standalone WhatsApp tools: Messaging, and nothing else
Zoye: Deals, tasks, calendar, documents, meetings, reports
Who operates it
Standalone WhatsApp tools: Someone has to sit in the inbox
Zoye: An AI operator that acts, and asks before anything risky
Other channels
Standalone WhatsApp tools: WhatsApp in a silo
Zoye: The same assistant in-app, on WhatsApp, in Slack and in Claude

See everything else Zoye runs

WhatsApp is one channel. The workspace behind it covers CRM, deals, tasks, calendar, documents, budget and reports.

All Features

What it looks like day to day

A few real moments, handled by sending Zoye a message on WhatsApp or in the app.

Example 1

Every new lead, answered

Send every new lead a WhatsApp welcome and ask three questions

Zoye sets up the welcome and the questions, and every answer is saved on the lead's card.

Example 2

An open day to fill

Invite everyone who chatted with us this month to Saturday's open day

Zoye builds the audience and sends the invite now or at the time you pick, and tells you who replied.

Example 3

Getting paid in the chat

Send a payment link to leads who choose the starter package

Leads pay straight into your account, and paid leads move to the right stage automatically.

Instagram · Facebook · WhatsApp

Instagram, Facebook & WhatsApp automations, all inside Zoye

Every comment, DM, ad lead and chat becomes a lead that gets an instant reply, with the whole conversation on one contact card.

  1. 1Comment to DM
  2. 2Lead ads, synced instantly
  3. 3Every chat on the contact card
  4. 4Lead Bot run by Zoye
  5. 5Payments in the chat

Instagram & Facebook

  • One inbox for DMs and comments

    Your team reads and answers every Instagram and Facebook message and comment in Chats

  • DM and story replies

    Auto-answer with buttons, a file or an AI reply in your brand's voice

  • Commenters become leads

    What they wrote is saved, and repeat commenters are matched to the same person

More (+3)Less
  • Comment to DM

    A public reply and a private DM in seconds, on a keyword, one post or every comment

  • Lead ads, synced instantly

    Lead-form submissions land as contacts in the workspace you choose

  • Every chat on the contact card

    Read the conversation and reply yourself, right from the lead

WhatsApp

  • Instant first message

    Every new lead hears from you within seconds, from any source

  • Broadcasts to the right people

    Pick who gets it by stage, source or tag, and send now or on a schedule

  • Click-to-chat link and QR code

    Anyone who messages through it becomes a tracked lead

More (+2)Less
  • Lead Bot run by Zoye

    Answers questions, qualifies, books a slot and follows up when they go quiet

  • Payments in the chat

    Leads pay straight into your account, and paid leads move to the right stage automatically

Ads & agencies

  • See which ads bring customers

    Leads from click-to-WhatsApp ads are tracked all the way to the sale

  • Know where each lead came from

    The ad or post that brought them is right on their card

  • Each brand in its own workspace

    Leads from each Page go to the workspace you pick

More (+2)Less
  • Run all your clients in one place

    Every client gets their own workspace, accounts and automations

  • Plays by the platform rules

    One DM per comment and safe reply limits, so your accounts stay healthy

The whole story in the lead card
MMayaFound you on InstagramHot lead
  1. Commented "I want" on your reel
  2. Got a quick reply, and your offer in her DMs
  3. Asked about times on WhatsApp and booked a call
  4. Saved as a lead, with a reminder for you to call her
  • 6-week program for Maya$1,200
  • She opened your proposal 3 timesHot
  • Zoye drafted the follow-up for after the callDraft
  • Likely to close by the end of the month70%
  • Send Maya the price listDone
  • Prepare talking points for Thursday's callToday
  • Follow up if there's no reply by MondayMon
  • Add her to the workshop waitlistDone
  • Call MayaThu 10:00
  • Talking points sent to your WhatsApp an hour before09:00
  • A gentle nudge if the proposal stays unopenedAuto
  • Check in a month after she buys30 days
  • Proposal - 6-week program.pdfPDF
  • Price list 2026.pdfSent
  • The photo she sent on WhatsAppImage
  • Call notes, saved after ThursdaySoon
  • Discovery call with MayaThu 10:00
  • Video link sent to her automaticallySent
  • WhatsApp reminder to her an hour beforeAuto
  • Summary and next steps land here after the callAuto
  • Comment "I want": send the offer by DMLive
  • DM reply: create the lead and tag the sourceLive
  • Call booked: remind them on WhatsAppLive
  • Proposal unopened for 2 days: send a nudgeLive
  • 30-minute discovery callThu 10:00
  • She picked the time from your link in her DMsLink
  • Confirmation sent on WhatsAppSent
  • Rescheduling takes her one tap1 tap
  • Ready to join Thursday's callReady
  • Writes the summary on Maya's cardAuto
  • Turns "send me the agreement" into a taskAuto
  • Sends you the recap on WhatsAppAuto
  • Instagram leads this month48
  • Hot leads to call this week12
  • Workshop waitlist31
  • Kept up to date as leads move, no manual sortingAuto

Just ask Zoye

  • Set upWhen someone comments "I want" on my post, DM them my offer↵
  • ManageInvite everyone who chatted with us this month to our open day
  • ImproveWhich ad brought the most paying customers this month?

Z

Facebook & Instagram automationsSee everything it can do

WhatsApp automation FAQ

Everything worth knowing before you connect your number.

Do I need the WhatsApp Business API to use this?
Zoye connects through Meta's official WhatsApp Business Platform and sets it up with you inside the app. There is no console to learn and no developer needed. Everything after that - message approvals, sending, opt-outs - Zoye handles for you.
Will my number get blocked?
Not from anything Zoye does by default. Every automation is off until you turn it on, first messages use WhatsApp-approved wording, opt-out is always on, nobody is messaged twice, sends are spaced out, and imported lists are never auto-messaged. Those are exactly the habits that keep a number safe.
Do I have to get my WhatsApp messages approved myself?
No. Write the message the way you normally would. Zoye sends it for approval, tracks it and tells you when it is ready. If you edit it later, it goes back for approval automatically.
Can the AI assistant set the automations up for me?
Yes. Tell it what you are trying to achieve and it walks you through the choices, catches mistakes, and configures the automation with you. Turning anything on still needs your explicit confirmation - the assistant can never enable a send without you.
What can I actually do from a WhatsApp message?
Everything you can do in the app: create and update contacts, deals and tasks, ask for a report, schedule a meeting, or upload a file and have it filed on the right record. Voice notes work too - send one and Zoye transcribes it and acts on it.
Does this work in other languages and right-to-left scripts?
Yes. The assistant replies in the language your customer writes in, and Zoye is fully localized in many languages, including Hebrew and Arabic with right-to-left layouts.
Can Zoye reply to my Facebook and Instagram comments?
Yes. When someone comments on a connected Page's post, Zoye can reply publicly, send that person a private DM, save them as a contact and create a follow-up task, all as one automation you set up just by describing it. Facebook and Instagram put the DM in the person's message requests folder until they reply once, which is their own filtering rather than something Zoye controls.
Do Facebook and Instagram lead ads connect to Zoye?
Yes. One Facebook login connects your Page for lead ads and for comment automation. Instant Form submissions arrive as leads in real time in the workspace you pick per Page, tagged with their source, and any automation you run on new leads (the WhatsApp welcome, the qualifying bot, owner assignment) fires exactly as it would for a website signup.
Can my whole team answer customers from our WhatsApp number?
Soon. You will connect your business WhatsApp number to Zoye and your whole team will answer from one shared inbox, with no device limit, while the number keeps working on your phone. Today the WhatsApp Business app allows one phone and four linked devices. Until this is live, the WhatsApp conversations Zoye has with your leads already appear in Chats and on each contact's card.
Still have questions? hello@zoye.io

From Our Blog

Short guides on this topic, from our blog.

Small business owner managing automated WhatsApp conversations on a phone and laptop in 2026

WhatsApp Automation in 2026: The Complete Guide to Flows and Tools

WhatsAppAutomationSmall Business

A practical guide to WhatsApp automation in 2026: the flows that matter, tools vs building it yourself, and how to run it all by just asking Zoye.

Jul 16, 2026
13 min read
Business owner messaging a customer on WhatsApp from a phone while working at a laptop

How to Connect WhatsApp to Your CRM in 2026 (Step by Step)

WhatsAppCRMAutomation

How to connect WhatsApp to your CRM in 2026: the three methods, what each costs, the API rules that trip people up, and how to keep every chat on one record.

Sep 12, 2026
18 min read
Small business owner reviewing qualified WhatsApp leads on a phone and laptop

WhatsApp Lead Qualification Bot: The 5 Questions and the Right Order

WhatsAppAutomationSales

How to build a WhatsApp lead qualification bot: the five questions that matter, the right order, drop-off limits, and why answers must land on CRM fields.

Aug 12, 2026
21 min read

Ready to hand off the busywork?

Instant access. No setup required

Chat with ZoyeGet Started
Zoye LogoZoye Logo

The AI-native CRM and agent you run your whole business with

hello@zoye.io
StartupBase Daily Winner - GoldStartupBase Weekly Winner - Gold
AES-256 EncryptionMeta Tech ProviderMeta Tech ProviderNVIDIA Inception ProgramNVIDIA Inception Program
Product
  • All Features
  • Workflow Automations
  • AI Notetaker
  • Agent on WhatsApp
  • WhatsApp Automations
  • Facebook & Instagram
  • Chats Inbox
  • Team WhatsApp
  • Bookings & Packages
  • AI Business Assistant
  • Pricing
  • Blog
  • Sync Users Guide
Solutions
  • Small Business
  • Real Estate Agents
  • Coaches & Therapists
  • Trainers & Fitness Studios
  • Course Creators & Events
  • Salons & Barbershops
  • Travel Agents & Tours
  • Agencies & Client Work
  • Creators & Influencers
  • Vacation Rentals
  • Playbooks
Company
  • About
  • Affiliates
  • Discord
  • Try Zoye
Available in
  • EN
  • HE
  • FR
  • ES
  • RU
  • HU
  • PL
  • DE
  • PT
  • NL
  • IT
  • AR

© 2026 Zoye - ManyTours Kft. All rights reserved.

Privacy PolicyTerms of ServiceSecurity