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Your whole business, one WhatsApp chat

The same assistant that runs your workspace, right in the app you already have open. Send a message, a voice note or a photo of a business card, and the work is done before you put the phone down.

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TrustScore 4.4 out of 511 reviews on Trustpilot

Just ask Zoye

Add Dana from this business card and remind me to call her Monday

Z

On it. I'll take care of it and let you know.

Type it or say it out loud. No menus to learn first.

Same brain
as the web app, not a cut-down version
Voice
send a note, it acts on it
Files
PDFs, photos and spreadsheets read and filed
0 apps
to install on your phone
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What people actually send it

Real requests, in the words people really use. No commands, no slash syntax, no keywords to remember.

You

Add Daniel Levi from SimilarTours, daniel@similartours.com, he wants a quote for 40 rooms

Zoye

Added Daniel Levi to SimilarTours with that email, and created a deal for the 40 room quote with a follow-up task for tomorrow.

You

Move the Marina deal to negotiation and push the close date to end of month

Zoye

Marina is now in Negotiation, expected close 31st. The owner has been notified.

You

What is in my pipeline this month?

Zoye

14 open deals worth 82K. Four are past their close date, and three have not moved in two weeks. Want the list?

You

[voice note] Remind me to send the revised quote Thursday and book a call with Sarah next week

Zoye

Task created for Thursday, and I have offered Sarah three slots next week. I will tell you when she picks one.

You

[photo of a business card]

Zoye

Read the card and added Maya Cohen at Trulygo as a contact with her mobile and email. Want a follow-up task with it?

You

Follow up with every lead who has not replied since Monday

Zoye

That is 6 leads. Confirm and I will send each one a short, friendly follow-up.

Everything the web app can do, from the chat

Same assistant, same abilities. WhatsApp isn't a cut-down Zoye, it's Zoye with a different keyboard.

Create and update anything

Contacts, companies, leads, deals, tasks, meetings, notes and documents.

MoreLess

If you can do it on screen, you can ask for it here.

Ask for numbers

Pipeline, workload, overdue tasks, this week's meetings, how a rep is doing.

MoreLess

Real figures from your live data, never a guess.

Voice notes

Talk while you drive.

MoreLess

It transcribes, understands the request, and does it, including several things in one note.

Files and photos

Send a PDF, a spreadsheet, a screenshot or a photo of a business card and it reads the contents and files the records where they belong.

Bulk work

"Chase everyone who has not paid" touches many records at once, and asks for one confirmation before it does.

Build automations

Describe a rule from your phone and it goes live in the workspace, exactly as if you had built it at your desk.

The part that makes it safe to trust

An assistant that can change your business data has to be honest about what it did. So we built it that way from the start.

It never claims what it didn't do

If a write fails, you are told it failed.

MoreLess

Zoye is built so a confirmation cannot be sent unless the change actually landed.

Big changes ask first

Deleting, bulk updating or sending to many people gets one clear summary and waits for your yes.

Your permissions follow you

The chat obeys the same roles and record visibility as the web app.

MoreLess

Nobody sees more on WhatsApp than they see on screen.

It knows what it cannot do

When something is out of reach it says so plainly and points at what would work instead, rather than inventing an answer.

Zoye connects through the official WhatsApp Business Platform. The number stays yours, and your team members each link their own phone, so every action is attributed to a real person.

WhatsApp is just one way in

Every channel talks to the same assistant with the same tools and the same permissions, so a new one never means a new set of things it cannot do.

The web app

The full workspace, chat first, with every record a click away.

WhatsApp

Everything above, from the app already open on your phone.

Slack

Ask from the team channel, so the answer is where the work is discussed.

Claude

Connect once, then work your Zoye workspace directly from a Claude conversation.

Live in three steps

No app to install, no new number to give out, no training for the team.

  1. 1

    Connect WhatsApp

    Link your business number in the workspace settings, on the official WhatsApp Business Platform.

  2. 2

    Link your phone

    Each person links their own mobile once, so every action carries their name and their permissions.

  3. 3

    Send a message

    That is the training.

    MoreLess

    Write what you want in normal words, and it works from the first message.

Not a WhatsApp chatbot

Chatbots reply. This one does the work and then tells you what changed.

A WhatsApp chatbot

Zoye on WhatsApp

"Add this contact"
A WhatsApp chatbot: Captures text into an inbox
Zoye on WhatsApp: Creates the contact on the right company
"How is my pipeline?"
A WhatsApp chatbot: A canned FAQ answer
Zoye on WhatsApp: Live figures from your own records
A voice note
A WhatsApp chatbot: Unsupported or forwarded to a human
Zoye on WhatsApp: Transcribed, understood and acted on
A photo of a card
A WhatsApp chatbot: Stored as an attachment
Zoye on WhatsApp: Read, and the contact is created
Something risky
A WhatsApp chatbot: Does it, or fails silently
Zoye on WhatsApp: Sums it up and waits for your yes
New feature in the product
A WhatsApp chatbot: Has to be added to the bot separately
Zoye on WhatsApp: Works on WhatsApp the day it ships

Want WhatsApp working outbound too?

Auto-replies to new leads, a qualifying bot that saves answers on the record, audiences that update automatically and scheduled broadcasts, all within WhatsApp's rules.

WhatsApp Automations

What it looks like day to day

A few real moments, handled by sending Zoye a message on WhatsApp or in the app.

Example 1

Between meetings, on your phone

Add Dana from this business card and remind me to call her Monday

Zoye reads the photo, creates the contact, and sets the reminder. Done before you put the phone down.

Example 2

A voice note while driving

(voice note) Move the Acme deal to proposal and tell the team

Zoye understands the voice note, updates the deal and notifies your team.

Example 3

A quick question

How many new leads came in this month?

You get the live number in seconds, with a link to the full report if you want it.

Instagram · Facebook · WhatsApp

Instagram, Facebook & WhatsApp automations, all inside Zoye

Every comment, DM, ad lead and chat becomes a lead that gets an instant reply, with the whole conversation on one contact card.

  1. 1Comment to DM
  2. 2Lead ads, synced instantly
  3. 3Every chat on the contact card
  4. 4Lead Bot run by Zoye
  5. 5Payments in the chat

Instagram & Facebook

  • One inbox for DMs and comments

    Your team reads and answers every Instagram and Facebook message and comment in Chats

  • DM and story replies

    Auto-answer with buttons, a file or an AI reply in your brand's voice

  • Commenters become leads

    What they wrote is saved, and repeat commenters are matched to the same person

More (+3)Less
  • Comment to DM

    A public reply and a private DM in seconds, on a keyword, one post or every comment

  • Lead ads, synced instantly

    Lead-form submissions land as contacts in the workspace you choose

  • Every chat on the contact card

    Read the conversation and reply yourself, right from the lead

WhatsApp

  • Instant first message

    Every new lead hears from you within seconds, from any source

  • Broadcasts to the right people

    Pick who gets it by stage, source or tag, and send now or on a schedule

  • Click-to-chat link and QR code

    Anyone who messages through it becomes a tracked lead

More (+2)Less
  • Lead Bot run by Zoye

    Answers questions, qualifies, books a slot and follows up when they go quiet

  • Payments in the chat

    Leads pay straight into your account, and paid leads move to the right stage automatically

Ads & agencies

  • See which ads bring customers

    Leads from click-to-WhatsApp ads are tracked all the way to the sale

  • Know where each lead came from

    The ad or post that brought them is right on their card

  • Each brand in its own workspace

    Leads from each Page go to the workspace you pick

More (+2)Less
  • Run all your clients in one place

    Every client gets their own workspace, accounts and automations

  • Plays by the platform rules

    One DM per comment and safe reply limits, so your accounts stay healthy

The whole story in the lead card
MMayaFound you on InstagramHot lead
  1. Commented "I want" on your reel
  2. Got a quick reply, and your offer in her DMs
  3. Asked about times on WhatsApp and booked a call
  4. Saved as a lead, with a reminder for you to call her
  • 6-week program for Maya$1,200
  • She opened your proposal 3 timesHot
  • Zoye drafted the follow-up for after the callDraft
  • Likely to close by the end of the month70%
  • Send Maya the price listDone
  • Prepare talking points for Thursday's callToday
  • Follow up if there's no reply by MondayMon
  • Add her to the workshop waitlistDone
  • Call MayaThu 10:00
  • Talking points sent to your WhatsApp an hour before09:00
  • A gentle nudge if the proposal stays unopenedAuto
  • Check in a month after she buys30 days
  • Proposal - 6-week program.pdfPDF
  • Price list 2026.pdfSent
  • The photo she sent on WhatsAppImage
  • Call notes, saved after ThursdaySoon
  • Discovery call with MayaThu 10:00
  • Video link sent to her automaticallySent
  • WhatsApp reminder to her an hour beforeAuto
  • Summary and next steps land here after the callAuto
  • Comment "I want": send the offer by DMLive
  • DM reply: create the lead and tag the sourceLive
  • Call booked: remind them on WhatsAppLive
  • Proposal unopened for 2 days: send a nudgeLive
  • 30-minute discovery callThu 10:00
  • She picked the time from your link in her DMsLink
  • Confirmation sent on WhatsAppSent
  • Rescheduling takes her one tap1 tap
  • Ready to join Thursday's callReady
  • Writes the summary on Maya's cardAuto
  • Turns "send me the agreement" into a taskAuto
  • Sends you the recap on WhatsAppAuto
  • Instagram leads this month48
  • Hot leads to call this week12
  • Workshop waitlist31
  • Kept up to date as leads move, no manual sortingAuto

Just ask Zoye

  • Set upWhen someone comments "I want" on my post, DM them my offer↵
  • ManageInvite everyone who chatted with us this month to our open day
  • ImproveWhich ad brought the most paying customers this month?

Z

Facebook & Instagram automationsSee everything it can doWhatsApp AutomationsSee everything it can do

Zoye on WhatsApp FAQ

What it can do, how it is set up, and how it stays safe.

Is this the same assistant as in the web app?
Yes, exactly the same one, with the same tools and the same permissions. Zoye is one assistant on every channel, so anything that works in the web app works on WhatsApp, and anything new arrives on both at once.
Can it write to my CRM, or only read?
It writes. Create and update contacts, companies, leads, deals, tasks, meetings and notes, move stages, assign people and send messages. Risky or bulk actions are summed up first and wait for your OK.
Do voice notes work?
Yes. Send a voice note and it is transcribed and acted on, including notes that contain several requests at once. It is the fastest way to use Zoye while driving or between meetings.
Can I send files and photos?
Yes. Send PDFs, spreadsheets, screenshots and photos of business cards or receipts, and Zoye reads them and files what's inside on the right contact, deal or expense.
Is this official WhatsApp, or a workaround?
It runs on the official WhatsApp Business Platform, so message approval, consent, opt-out and pacing are all handled the way WhatsApp requires. Your business number stays yours.
How does the team use it?
Each person links their own mobile number once. From then on, every message they send carries their identity and their permissions, so nothing is visible or editable on WhatsApp that would not be on screen.
Still have questions? hello@zoye.io

From Our Blog

Short guides on this topic, from our blog.

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Jul 6, 2026
14 min read

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