Welcome to Zoye AI. These Terms of Service ("Terms") govern your access to and use of the Zoye AI platform, website, and services (collectively, the "Service"). By accessing or using the Service, you agree to be bound by these Terms.

1. Acceptance of Terms

By creating an account or using the Service, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you are using the Service on behalf of an organization, you represent that you have the authority to bind that organization to these Terms.

2. Description of Service

Zoye AI is an AI-powered business management platform that provides integrated tools for:

Task management and project tracking
Customer relationship management (CRM)
Deal pipeline and sales management
Document creation and management
Calendar and scheduling
Team collaboration and management
Budget and accounting tools
Reporting and analytics
AI-powered automation and insights

3. Account Registration

To use certain features of the Service, you must register for an account. You agree to:

Provide accurate, current, and complete information during registration
Maintain and promptly update your account information
Keep your password secure and confidential
Accept responsibility for all activities that occur under your account
Notify us immediately of any unauthorized access or security breach

4. Subscription and Payment

4.1 Pricing

Our dynamic pricing model adjusts based on the tools you enable. Current pricing is displayed on our pricing page and within your account dashboard. We reserve the right to modify pricing with 30 days' notice.

4.2 Billing

Subscription fees are billed in advance on a monthly or annual basis, depending on your selected plan. All fees are non-refundable except as expressly stated in these Terms.

4.3 Free Trial and Beta Access

We may offer free trials or beta access at our discretion. These may have limited features or be subject to additional terms. We may terminate trial or beta access at any time without notice.

5. Acceptable Use

You agree not to use the Service to:

Violate any applicable law, regulation, or third-party rights
Upload or transmit malware, viruses, or malicious code
Attempt to gain unauthorized access to any part of the Service
Interfere with or disrupt the integrity or performance of the Service
Reverse engineer, decompile, or attempt to extract source code
Use automated means to access the Service without our permission
Resell or redistribute the Service without authorization
Store or transmit content that is illegal, harmful, or infringes on others' rights

6. Your Data and Content

6.1 Ownership

You retain all rights to the data and content you submit to the Service ("Your Content"). You grant us a limited license to use, process, and display Your Content solely to provide and improve the Service.

6.2 Data Processing

Our AI features process Your Content to provide intelligent insights and automation. This processing is performed solely to deliver services to you and your authorized users.

6.3 Backups

While we maintain regular backups, you are responsible for maintaining your own backups of Your Content. We are not liable for any loss of data.

7. Intellectual Property

The Service, including its original content, features, and functionality, is owned by Zoye AI and is protected by international copyright, trademark, patent, trade secret, and other intellectual property laws. Our trademarks may not be used without prior written consent.

8. Service Availability

We strive to maintain high availability but do not guarantee uninterrupted access. We may modify, suspend, or discontinue any aspect of the Service at any time. Scheduled maintenance will be announced in advance when possible. We are not liable for any downtime or service interruptions.

9. Termination

9.1 By You

You may cancel your subscription at any time through your account settings. Cancellation takes effect at the end of your current billing period.

9.2 By Us

We may suspend or terminate your account if you violate these Terms, fail to pay fees, or for any other reason with reasonable notice unless immediate termination is necessary to protect the Service or other users.

9.3 Effect of Termination

Upon termination, your right to use the Service ceases immediately. You may export Your Content before termination. We may retain certain information as required by law or for legitimate business purposes.

10. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. WE DISCLAIM ALL WARRANTIES, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE ERROR-FREE OR UNINTERRUPTED.

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, ZOYE AI SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR BUSINESS OPPORTUNITIES. OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT PAID BY YOU IN THE TWELVE MONTHS PRECEDING THE CLAIM.

12. Indemnification

You agree to indemnify and hold harmless Zoye AI and its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from your use of the Service, violation of these Terms, or infringement of any third-party rights.

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which Zoye AI is incorporated, without regard to conflict of law principles. Any disputes shall be resolved through binding arbitration or in the courts of that jurisdiction.

14. Changes to Terms

We may modify these Terms at any time. Material changes will be notified via email or through the Service. Your continued use after changes become effective constitutes acceptance of the modified Terms. If you disagree with any changes, you must stop using the Service.

15. General Provisions

Entire Agreement: These Terms constitute the entire agreement between you and Zoye AI regarding the Service.
Severability: If any provision is found invalid, the remaining provisions remain in effect.
Waiver: Failure to enforce any right does not waive that right.
Assignment: You may not assign these Terms without our consent. We may assign our rights freely.

16. Contact Information

For questions about these Terms, please contact us at:

Email: hello@zoye.io

Zoye AI