At Zoye AI ("Zoye", "we", "us", or "our"), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered business management platform.

1. Information We Collect

1.1 Information You Provide

Account Information: Name, email address, company name, job title, and password when you create an account
Business Data: Tasks, contacts, deals, documents, calendar events, team information, and financial data you input into the platform
Communications: Messages you send through our platform, support requests, and feedback
Payment Information: Billing address and payment method details (processed securely by our payment providers)

1.2 Automatically Collected Information

Usage Data: How you interact with our platform, features used, and time spent on various sections
Device Information: Browser type, operating system, device identifiers, and IP address
Cookies and Similar Technologies: Session cookies for authentication and analytics cookies to improve our service

2. How We Use Your Information

Provide, operate, and maintain our AI-powered business management platform
Process your business data to deliver AI-driven insights, automation, and recommendations
Improve and personalize your experience based on your usage patterns
Process transactions and send related information including confirmations and invoices
Send you technical notices, updates, security alerts, and administrative messages
Respond to your comments, questions, and customer support requests
Analyze usage trends to improve our platform and develop new features
Detect, investigate, and prevent fraudulent transactions and other illegal activities

3. AI Processing and Data Usage

Our AI assistant, Zoye, processes your business data to provide intelligent features. This includes:

Analyzing task patterns to suggest prioritization and automation opportunities
Processing communication history to draft emails and suggest follow-ups
Reviewing deal data to provide win probability scoring and negotiation insights
Examining financial data to forecast cash flow and identify trends

Your data is used solely to provide services to you and is never sold to third parties or used to train general-purpose AI models.

4. Google User Data and Limited Use Disclosure

Zoye integrates with Google services so you can manage your work without leaving the platform. When you connect your Google Account, we access only the data required to deliver the features you have authorized. This section describes what we access, what we use it for, and the strict limits we place on that use.

4.1 Google Scopes We Request

We request the minimum scopes needed to provide each feature. The scopes you grant depend on which integrations you connect:

Google Profile (name, email, profile picture): used to identify your Zoye account and personalize your workspace.
Gmail: read incoming messages so Zoye can surface follow-ups, summarize threads, and draft replies; send emails on your behalf only when you explicitly ask Zoye to do so.
Google Calendar: display your schedule inside Zoye, create or update events you ask Zoye to schedule, and link meetings to deals, contacts, and tasks.
Google Drive: attach files to records inside your workspace, save Zoye-generated documents back to your Drive, and reference files you explicitly link.

4.2 Limited Use Disclosure

Zoye's use and transfer to any other app of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements.

Read the full Google API Services User Data Policy

4.3 What We Do Not Do With Google User Data

We do not sell Google user data to anyone, under any circumstances.
We do not use Google user data for advertising or to serve any kind of ads.
We do not use Google user data to develop, improve, or train general-purpose AI or machine-learning models.
We do not allow humans to read your Google user data, except: (a) with your explicit consent, (b) where strictly necessary for security investigations, abuse prevention, or to comply with applicable law, or (c) where the data has been aggregated and anonymized for internal operations.
We do not transfer Google user data to third parties except as needed to provide or improve user-facing features, to comply with applicable law, or as part of a merger, acquisition, or sale of assets where this Privacy Policy continues to govern.

4.4 Use With Third-Party AI Providers

To power Zoye's AI features, we may transmit relevant Google user data to third-party AI providers (such as large language model APIs) only at the moment a feature you triggered requires it. These providers are bound by contractual terms that prohibit them from retaining your Google user data beyond what is necessary to return a response, and from using your Google user data to train their models.

4.5 Revoking Access and Deleting Google Data

You can disconnect any Google integration at any time from your Zoye workspace settings. You can also revoke Zoye's access directly from your Google Account permissions page. Once disconnected, Zoye stops accessing new Google data immediately. To request deletion of Google data we have already stored, contact us at hello@zoye.io and we will action your request promptly.

Manage Google Account permissions

5. Data Sharing and Disclosure

We may share your information in the following circumstances:

Service Providers: Third-party vendors who perform services on our behalf (hosting, payment processing, analytics)
Legal Requirements: When required by law, subpoena, or other legal process
Business Transfers: In connection with a merger, acquisition, or sale of assets
With Your Consent: When you explicitly authorize us to share information

6. Data Security

We implement industry-standard security measures to protect your data, including:

End-to-end encryption for data in transit using TLS 1.3
AES-256 encryption for data at rest
Regular security audits and penetration testing
Access controls and authentication requirements for our team
Secure cloud infrastructure with redundant backups

7. Data Retention

We retain your personal data for as long as your account is active or as needed to provide services. After account deletion, we may retain certain information for up to 90 days for backup purposes and as required by law. Anonymized analytics data may be retained indefinitely for service improvement.

8. Your Rights and Choices

Depending on your location, you may have the following rights:

Access: Request a copy of the personal data we hold about you
Correction: Request correction of inaccurate or incomplete data
Deletion: Request deletion of your personal data
Portability: Receive your data in a structured, machine-readable format
Objection: Object to processing of your data for certain purposes
Restriction: Request limitation of processing under certain circumstances

To exercise these rights, please contact us at hello@zoye.io.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place, including Standard Contractual Clauses approved by relevant authorities, to protect your data during international transfers.

10. Children's Privacy

Zoye is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child, we will delete it promptly.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of the platform after changes constitutes acceptance of the updated policy.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Email: hello@zoye.io

Zoye AI