From the moment an offer comes in to the moment the seller answers.
Write the offer amount and conditions into the deal.
Tell the seller the offer, in writing, with my recommendation.
Set a reminder in 24 hours to chase the seller if there is no answer.
When the seller answers, move the deal to the matching stage and tell the buyer the same day.
These are instructions for the assistant, carried out one at a time against your real records. Each one still goes through the same checks as if you had asked for it yourself.
Once you have an account, ask for "Offer received" and it is added as your own recipe. From then on it runs on your records, not on an example.
Run this the moment a property enquiry lands, from a portal, a form or WhatsApp.
Everything that has to happen once a viewing time is agreed.
The follow-up most agents skip, which is where the second viewing comes from.
The call that stops a seller going quiet on you. Run it once a week per listing.
Run this the day a property is listed, so the first week is not wasted.
Monthly sweep of buyers who went quiet. Most of them never bought anywhere.