Everything that has to happen once a viewing time is agreed.
Create the calendar event with the address in the title and the buyer as an attendee.
Send the buyer the address, the time and what to bring.
Remind me two hours before with the buyer name, the property and their budget.
Set a reminder for the morning after the viewing to ask them what they thought.
These are instructions for the assistant, carried out one at a time against your real records. Each one still goes through the same checks as if you had asked for it yourself.
Once you have an account, ask for "Viewing booked" and it is added as your own recipe. From then on it runs on your records, not on an example.
Run this the moment a property enquiry lands, from a portal, a form or WhatsApp.
The follow-up most agents skip, which is where the second viewing comes from.
The call that stops a seller going quiet on you. Run it once a week per listing.
From the moment an offer comes in to the moment the seller answers.
Run this the day a property is listed, so the first week is not wasted.
Monthly sweep of buyers who went quiet. Most of them never bought anywhere.