Tours and events
Weather cancellation
When a date has to be called off. Speed and a concrete alternative.
CRMTasksCalendarDocsNotesBudgetReportsAutomationsBookingsAI Notetaker
TrustScore 4.4 out of 511 reviews on Trustpilot
The steps
Message every booking on that date with the reason, before they set off.
Offer the two nearest alternative dates in the same message.
Move anyone who rebooks onto the new date and keep their payment against it.
For anyone who cannot, create the refund and tell me the total.
These are instructions for the assistant, carried out one at a time against your real records. Each one still goes through the same checks as if you had asked for it yourself.
Install it in your account
Once you have an account, ask for "Weather cancellation" and it is added as your own recipe. From then on it runs on your records, not on an example.
- It becomes yours: rename it, edit any step, delete it.
- Anything that sends or deletes still asks you first.
- Works from the app, WhatsApp or Slack, in your own language.
More Tours and events playbooks
Enquiry to booking
Run it on every enquiry, whatever channel it came in on.
Deposit and balance
The money timeline for a dated booking.
Pre-departure pack
The week before. Every question they were going to ask, answered first.
Day before confirmation
The message that turns a no-show into a rebooking.
Fill the remaining places
Run it when a date is close and under capacity.
After the tour
Same day or the next morning, while it is still fresh.