When a date has to be called off. Speed and a concrete alternative.
Message every booking on that date with the reason, before they set off.
Offer the two nearest alternative dates in the same message.
Move anyone who rebooks onto the new date and keep their payment against it.
For anyone who cannot, create the refund and tell me the total.
Это инструкции для Zoye: она выполняет их по одной на ваших реальных данных. Каждая проходит те же проверки, как если бы вы попросили сами.
Когда у вас есть аккаунт, попросите «Weather cancellation», и он добавится как ваш собственный шаблон. Дальше он работает на ваших данных, а не на примере.
Run it on every enquiry, whatever channel it came in on.
The money timeline for a dated booking.
The week before. Every question they were going to ask, answered first.
The message that turns a no-show into a rebooking.
Run it when a date is close and under capacity.
Same day or the next morning, while it is still fresh.