Salon and clinic
Course of treatment
For anything sold as a block of sessions.
CRMTasksCalendarDocsNotesBudgetReportsAutomationsBookingsAI Notetaker
TrustScore 4.4 out of 511 reviews on Trustpilot
The steps
Create a deal for the course with the number of sessions and the price.
Book the whole course now, not one at a time.
After each session, note it on the deal and say how many are left.
Two sessions before the end, remind me to talk to them about the next course.
These are instructions for the assistant, carried out one at a time against your real records. Each one still goes through the same checks as if you had asked for it yourself.
Install it in your account
Once you have an account, ask for "Course of treatment" and it is added as your own recipe. From then on it runs on your records, not on an example.
- It becomes yours: rename it, edit any step, delete it.
- Anything that sends or deletes still asks you first.
- Works from the app, WhatsApp or Slack, in your own language.
More Salon and clinic playbooks
New client books
From the first message to the chair.
No-show recovery
Run it the same day. A no-show contacted that day usually rebooks.
Rebook before they leave
The single highest-value habit in the business.
First visit follow-up
Two days after a first appointment, which is when they decide if you are their place.
Lapsed client win-back
Monthly. Everyone who has not been in for twice their usual interval.
Fill a cancelled slot
A cancellation an hour before is money unless this runs immediately.