For a client who left owing. Firm, not rude.
Create the invoice for the balance.
Send it with a short message and the payment link.
Chase it after three days, then after a week.
If it is still unpaid after two weeks, tell me before the next booking is taken.
هذه تعليمات للمساعد، ينفذها واحدة تلو الأخرى على سجلاتك الحقيقية. وتمر كل خطوة بالفحوصات نفسها كما لو طلبتها بنفسك.
حين يكون لديك حساب، اطلب "Unpaid balance" فيُضاف كوصفة خاصة بك. ومن بعدها يعمل على سجلاتك أنت، وليس على مثال.
From the first message to the chair.
Run it the same day. A no-show contacted that day usually rebooks.
The single highest-value habit in the business.
Two days after a first appointment, which is when they decide if you are their place.
Monthly. Everyone who has not been in for twice their usual interval.
A cancellation an hour before is money unless this runs immediately.